Returns
Returns Policy
- To initiate a refund or exchange please contact CSS-Central Speed Supply, LLC. at (405) 728-0621 or email returns@css-racing.com
- Please have invoice ready. A copy of your original invoice will be required for returns
- A written explanation for returns will be required along with a daytime phone number
- A return authorization number must be obtained from a CSS associate before returning products
- Return shipping costs is the customer’s responsibility, unless the return is a result of an error by CSS-Central Speed Supply, LLC.
- Once you have obtained a return authorization from CSS, ship item(s) back prepaid and insured to the address provided by the CSS associate
- All Custom Orders have a no refund policy.
- CSS-Central Speed Supply, LLC will only issue a refund to the original form of payment used at the time of checkout.
- Customers may return most new/unopened items within 14 days of delivery for a refund minus restocking fees. No returns will be permitted after 14 days or purchase
- You may return damaged, uninstalled merchandise within 7 days of the original purchase date for a refund, minus shipping charges.
- All returns have a restocking fee. Restocking fee may vary per product
- Defective parts will be processed on a case by case basis. If you receive a defective part, please contact CSS at (405) 728-0621 or email returns@css-racing.com within 7 days of the original purchase date.
- CSS-Central Speed Supply, LLC will give you the option, to exchange the damaged merchandise for anything on our website of equal or lesser value.
- Returns on opened items are taken into consideration on a case by case basis.
- You should expect to receive your refund within two weeks of us receiving and processing your package.
- CSS-Central Speed Supply, LLC reserves the right to refuse any return items if returned items cannot be sold for “new”. “New” product condition will be at the discretion of CSS-Central Speed Supply, LLC